Refund and Returns Policy
Overview:
This policy defines the conditions under which customers may request refunds or returns.
Returns
We accept returns within 30 days of purchase, provided that the item is unused, in its original packaging, and in resalable condition. To initiate a return, contact us with your order number and the reason for the return.
Refunds
Refunds are issued to the original payment method once we have received and processed your returned items. Please note that shipping costs are non-refundable. It may take up to 10 business days for the refund to appear in your account.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including any shipping charges.
Exemptions
Certain items, such as personalized or custom-made products, may not be eligible for return or refund. Please refer to the product page for specific details.